The Philippine IT-BPM industry closed 2024 with remarkable milestones: 1.82 million jobs and $38 billion in revenue, reaffirming its position as a key driver of economic growth in the country.
“This year’s milestones underscore the incredible dedication and innovation within our industry. These achievements are a testament to our collective efforts. As we step into 2025, we are poised to seize new opportunities and drive the Philippines’ position as a global IT-BPM leader,” said Jack Madrid, President and CEO of the IT-BPM Association of the Philippines (IBPAP).
Ending 2024, IBPAP reinforced its collaboration with partners from the government. In an industry meeting with the newly appointed DTI Secretary Cristina Roque, IBPAP discussed strategies to address key challenges and opportunities for the industry that will drive growth and innovation of the sector.
READ ALSO: Philippine ITBPM sector seen hitting $38B in revenues
Milestone achievements
Talent Development remains at the core, as IBPAP launched impactful initiatives with other industry partners from the government to equip the future Digital Filipino Workforce (DFW) for the skills they need tomorrow:
- DepEd and IBPAP Memorandum of Agreement (MOA) signing – This partnership sustains our goal of a brighter future for Filipino youth, bridging education and career opportunities in the digital economy.
This collaboration aims to empower Filipino students with two transformative programs:
- IT-BPM PC Donation Program – Providing public schools with IT equipment to support digital learning.
- Enhanced Senior High School Work Immersion – Preparing SHS graduates for the workforce with extended immersion hours, essential skills training, and job-matching opportunities.
- PC Donation Initiative with Concentrix and Quezon City LGU – empowering students with tools and resources for enhanced learning and future readiness. As part of this partnership, Concentrix donated five units of monitors and CPUs to Quezon City Science High School.
Through these strong collaborations with stakeholders in the past year, IBPAP received back-to-back recognition from the Department of Information and Communications Technology (DICT) and Department of Education (DepEd) for their staunch support to the government and their initiatives.
READ ALSO: Jack Madrid speaks on impacts of AI
Looking to 2025, the IT-BPM sector aims to leverage emerging technologies such as Generative AI (GenAI) to boost efficiency and productivity, continue to expand its talent pool through upskilling and reskilling, and drive sustainable growth through innovation and collaboration with government and industry stakeholders.
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