Foundever, a global leader in customer experience (CX) solutions, was honored with two awards at the recent 21st Philippine Quill Awards for its innovative employee welfare programs and its skills development initiative, the Language Academy.
Given annually by the International Association of Business Communicators (IABC), the Quills recognize the most impactful public relations campaigns by companies in the Philippines. Foundever in the Philippines won Merit Awards for its entries Best Place to Work: The Tale of How Millennials and Gen Zs Found Foundever and The Language Academy at Foundever: Empowering Communities through Education.
“These awards demonstrate how our strategic storytelling can amplify the success and meaningful impact of Foundever, further building lasting value for our stakeholders, our employees, and the communities that we serve,” said Lena Madrid, Head of Marketing for Foundever in the Philippines, China, and Malaysia.
The Best Place to Work entry highlighted how Foundever adapted to the pressing needs of millennials and Gen Z employees for collaborative workplace interaction—one where empowerment, inclusion, and active participation thrive.
Empowering the workforce through education
The Language Academy at Foundever entry showcased how the company’s initiative addresses a critical barrier faced by qualified candidates when accessing BPO opportunities. By identifying the competency gap between available talent and industry requirements, particularly in customer service communication, the program serves as a strategic workforce development solution that benefits both job seekers and the industry.
Upholding industry excellence
The Quill Awards add to the growing list of industry honors received by Foundever in the Philippines.
The company has been certified as a Great Place to Work (GPTW) and recognized as one of the Best Workplaces in the Philippines by the Great Place to Work international organization. This distinction underscores Foundever’s commitment to fostering a positive, people-centric workplace culture anchored on growth, well-being, belonging, and purpose.
Additionally, Foundever in the Philippines has been named one of the Top 10 Inspiring Workplaces in Asia for 2025 by the Inspiring Workplaces Group (IW). This recognition celebrates companies that lead with purpose and put people at the heart of their culture. Among many entries across the region, Foundever stood out and received best-in-class special recognition in three areas:
- Inspiring Well-being – for creating a supportive environment where employee wellness is prioritized.
- Inspiring Inclusion – for building a culture that values diversity and belonging.
- Inspiring Employee Experience – for offering meaningful, people-focused experiences that drive engagement.
Foundever was also listed among the Philippines’ Best Employers by the Philippine Daily Inquirer and Statista, underscoring its dedication to building an inclusive and dynamic workplace.
Further cementing its role in national progress, the Information Technology and Business Process Association of the Philippines (IBPAP) honored Foundever with the Regional Development of the Year Award in 2024. The recognition cited its initiatives in Cebu, Palawan, Baguio, and Tarlac, where the company has driven socio-economic growth through education, skills training, employability programs, and employee resource groups supporting persons with disabilities.
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