Global tech spending to surge to $5.61 trillion in 2025–Gartner
Worldwide IT spending is expected to total $5.61 trillion in 2025, an increase of 9.8% from 2024, according to Gartner.
Tag: Gartner
Gartner: 64% of customers prefer companies didn’t use AI for customer service
Sixty-four percent of customers would prefer that companies didn’t use artificial intelligence (AI) in their customer service, according to a survey by research firm Gartner. Furthermore, 53% of customers would consider switching to a competitor if they found out a company was going to use…